Installation/Support Technician

We are seeking to fill the position of Installation/Support Technician.  This position is primarily responsible for field installation and configuration of our software products.

To be qualified for this position you must hold a degree from a 4 year university in engineering or computer information systems.  We expect that you will already possess a great deal of knowledge regarding the Microsoft Windows operating system and that you will have a good understanding of how computer networks and computer hardware work.  The ideal candidate will have experience with installation and support in an automotive manufacturing environment.  Preference will be given to those individuals that are free to travel extensively.

You must be self-motivated and able to work independently, while regularly reporting your progress to management.  Your responsibilities will include interfacing with end users it is required that you be possess polished verbal and written communication skills.

The successful candidate must have the following characteristics:

1. Possess a B.S. or B.A in either engineering or a computer information systems field.
2. Experienced with industrial PLC's or a manufacturing background is desirable but not required.
3. Able to work flexible hours. While not the norm, this job may require occasional night and/or weekend work.
4. Willing to commute to, live near, or relocate on your own to the Nashville, Tennessee area.
5. Willing and able to travel extensively for onsite assignments and installation work.
6. Willing to accept a rotational "on-call" position for customer support.
7. Able to work well under deadlines.  Our software is for high intensity work environments.  Under normal conditions this is a relaxed atmosphere, but occasionally there will be short periods of intense pressure to perform.  The successful candidate must be able to think clearly and quickly during these times.